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Contact Us
Sütlüce Mah. İmrahor Cad. No:36/4 Beyoğlu / İSTANBUL - TÜRKİYE
info@allone.com.tr
About Us

We’re passionate about keeping your gadgets in top shape. Our dedicated team of experienced technicians combines technical expertise with exceptional customer service to provide reliable repairs for all your electronic devices.

Privacy Policy

DATA USAGE AND PRIVACY

By visiting the allone.com.tr website, you are deemed to have accepted the following terms and conditions. This statement includes the Privacy Agreement of www.allone.com.tr. allone.com.tr requests some personal information (such as name, age, email, etc.) from its customers to provide better service. The information collected on allone.com.tr's servers is used exclusively within allone.com.tr for periodic campaign efforts, designing special promotional activities for customer profiles, and customer "classification" studies to prevent unwanted emails. To ensure the best fulfillment of orders, the necessary information for completing the process is stored on allone.com.tr and may be shared with logistics and courier companies when required for delivery.

allone.com.tr retains and uses customer information to inform them about new sales campaigns and improve product and service delivery. Additionally, anonymous user profiles may be used for market research when necessary. All credit card and personal information are encrypted with a 256-bit SSL Secure system, which is the internet security standard. This ensures that your data is protected from unauthorized access during online transactions.

Credit card information requested on the payment page is never stored on allone.com.tr or its service providers' servers to maintain the highest level of security for customers making purchases on the site. In this way, all payment transactions occur directly between the bank and your computer via the allone.com.tr interface.

From the moment you become a member of allone.com.tr and consent to receiving commercial electronic messages, daily and weekly informational emails will be sent to your registered email address. You can modify, unsubscribe, or re-subscribe to these emails at any time. These emails may contain information about purchased products, other products you may be interested in, advertisements from third parties, and similar content.

Demographic information is used to tailor the site to users' interests. This information may be shared with advertisers to ensure targeted advertising, but no personal information is disclosed. It is only used to make inferences about user trends and for segmentation purposes.

The financial information collected is used for billing purchased products and services. Customers can modify all their information in the system. Customer information will only be disclosed to official authorities when legally required and upon formal request from competent authorities in accordance with applicable mandatory regulations.

For security reasons, never include your credit card number or passwords in any emails you send to allone.com.tr customer service regarding an order. Information in emails may be visible to third parties, and allone.com.tr cannot guarantee the security of any data transmitted via email. If you have any questions regarding data protection and security, you can always reach us at info@allone.com.tr.


COOKIE POLICY

Technical communication files called cookies are small text files sent by a website to a user's computer or mobile browser. Cookies help us recognize you, allowing us to make the site more useful and relevant by displaying content, advertisements, and campaigns we believe may interest you. Cookies may be used to display relevant ads and campaigns when you visit allone.com.tr and to determine whether you have engaged with an advertisement or visited the related product or service page after seeing it.

In addition to personalizing your web experience, cookies may be used to generate statistics on the number of visitors to allone.com.tr, user types, visit frequency, behaviors, habits, and the countries from which users access the site. Cookies may also be used to speed up future interactions on our website. For example, a site may recognize the personal information you have provided and prevent the need to re-enter the same data.

Most web browsers are pre-set to accept cookies. However, you can configure your browser to reject cookies or notify you when a cookie is sent. If you refuse cookies, some areas of the site may not be accessible, or you may not receive personalized content when visiting the site.

Your IP address (a number assigned to your computer while browsing the Internet), browser type, and operating system information may also be collected and linked to your personal data. This is necessary for us to provide the best web experience and efficient information resources for visitors.

Some pages you visit may collect information through pixel tags, which may be shared with third parties that support allone.com.tr’s promotional activities and website development. Lastly, we may combine the information you provide with other data we hold or receive from third parties. We do this for marketing purposes to offer you more targeted products and services that match your needs.

All of the above practices regarding your personal data will only be possible if you approve the Personal Data Protection Consent Form, specifically prepared for this purpose. By visiting this site, you consent to the use of cookies as outlined in this policy.


RIGHTS OF INDIVIDUALS WHOSE PERSONAL DATA IS PROCESSED

Under this policy, individuals whose personal data is processed have the right to:

  • Inquire whether their personal data has been processed,
  • Request information about processed data,
  • Learn the purpose of data processing and whether it is used appropriately,
  • Identify third parties in Turkey or abroad to whom their data has been transferred,
  • Request correction if their data is incomplete or inaccurate,
  • Request deletion or destruction of personal data within the framework of applicable regulations,
  • Request notification of correction, deletion, or destruction to third parties to whom the data has been transferred, provided it is not impossible or requires disproportionate effort,
  • Object to an outcome arising solely from automated processing that negatively affects them,
  • Request compensation for damages in case of unlawful data processing.